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Top online shopping site to shop for Flowers for all occasions and in all price ranges. Wide Selection, Lowest prices.Same Day delivery possible for all all orders placed by 12 Noon.We also do Midnight Deliveries.

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Abilash Ramachandran

told us:

Hi I purchased a pruduct from gadgets.in and I got it delivered in the 2nd day only. The pruduct is exactly same quality as it is promised. The packing quality was excellent. Thanks gadgets.in for your excellent service...Keep it up

Suresh Govindarajulu

told us:

Received my product today in mint condition and indeed impressive packing. I am so impressed that I am going to recommend your site to my friends, colleagues and relatives. Thanks for a wonderful experience. Looking forward to buy more products from you. Best Wishes Suresh Govindarajulu

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FAQ/Knowledge-base

GENERAL
PRODUCTS
SECURITY
ORDERS
YOUR ACCOUNT
DELIVERY
WARRANTY & SERVICE
PAYMENT

GENERAL

How do I get Sales and Product Support?

First go through the FAQ's to see if you find an answer to your question. You will also find valuable information under the Payment Options and the Shipping and Returns section.You may also contact us by any one of the following methods:

Click on Live Help for an interactive chat session

Send Us an e-mail

Call us by :

Phone : +91 11 41741338

Fax: +91 11 41656761

Toll Free : 1-800-11-7467 (SHOP) (From MTNL and BSNL)
1-800-102-7467 (SHOP) (From AIRTEL)

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PRODUCTS

What is the best way to find the product I am looking for?
Use the search function in our website to locate your product. Alternatively you can look for the listings in your product category

How do I know if a product is available?
Product availability is updated frequently. However, in case there is a problem we will get in touch with you by email or telephone with an expected availability and delivery time for your order.

What is your pricing policy?
Our prices are among the lowest available on the web. We would be interested in getting feedback from you on this subject.

I wish to write a review on a Product. How do I do so?
Login to the gadgets.in and then go to the appropriate product page.
Go to the bottom of the page and enter your review.

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SECURITY

Is it safe to transact through Credit Card at gadgets.in?

gadgets.in uses the latest encryption technology to protect your credit card information. You can place your orders using Netscape's SSL encryption (the Internet standard for secure transactions). Shopping online with a credit card at gadgets.in is safer than using a credit card at an off line establishment because we do not retain your credit card information. You can be assured that gadgets.in offers you the highest standards of security currently available on the Net so as to ensure that your shopping experience is private, safe and secure. You need not worry about your credit card information because your bank will authorize the credit card transaction directly without any information passing through us.

Does gadgets.in have a Secure Server Certificate?
gadgets.in website is Verisign certified and secure for shopping transactions. You can click here to Verify our Verisign registration.

Has gadgets.in got an independent security audit done?
Yes, Net4Secure has done a security audit on our site and they have found it to be secure. And have provided us with have a Secure Seal. Click here to verify.

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ORDERS

How do I place an Order?

1. Select the product that you would like to buy.
2. Click on the Add to Cart image
3. If you need to add more products then click on "Continue Shopping"
4. After you are done with adding products, click on "Check Out"
5. If you are a returning customer just enter your user name and password.
6. If you are a new customer, skip the step above and instead enter your name, address and other details
and click "Next"
7. Click Next Again
8. Select your payment method and click Next
9. If you picked the Credit Card option it will take you to the Payment gateway website to complete your
order.
10. If you had picked one of the other payment methods, then the process is complete, now just make your
payment by the method selected.

You can place your order online on our website

Or you may call us:

Phone : +91 11 41741338

Fax: +91 11 41656761

Toll Free : 1-800-11-7467 (SHOP) (From MTNL and BSNL)
1-800-102-7467 (SHOP) (From AIRTEL)

How do I cancel an order?
Kindly send us an e-mail with the order number. We will go ahead and cancel the same if it has not shipped yet.

How can I follow up on the order?
After the order is placed, we confirm it by email. You can find out the status order by clicking on the link given in your email.

How do I obtain a copy of my invoice?
The invoice is sent along with your order. A copy of the same can be e-mailed to you if desired.

What should I do if I get something else instead of my Order?
Kindly get in touch with us and we will do the needful.

Can I place an Order on the Phone using my Credit Card?
Yes you may place an order on the phone during office hours and charge the same securely using your Visa or Master Card. This will be done through a secure mobile gateway. To pay for an order you will need to send an SMS - PAY GADGETS XXXX CC to 5667766 where XXXX is the amount being paid. You will then receive an IVR call during which you will be asked to enter your credit card details. The information would then be validated and a confirmation SMS will be sent to you.

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YOUR ACCOUNT

How do I change my password?
Log in to gadgets.in using your username and password. Next click on My Account option on the top black bar. From here you can change your password.

How do I change my personal information?
Log in to gadgets.in using your username and password. Next click on My Account option on the top black bar. From here you can change your password.

I have lost my password, how do I retrieve it?
Click on the Lost Password icon next to the Login Form and your password will be e-mailed to you.

What do I do if I have forgotten the User Id?
In most cases your user id is the same as your e-mail id. If that is not the case then get in touch with us and we shall help locate it.

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DELIVERY

What Cities do you deliver to?
We use a variety of logistic companies that deliver to virtually most parts of the country. Occasionally we will find a city that is not served by the logistic companies. In such situations we can usually send your package by Indian Postal Service.

How long will it take for me to get delivery?
Most orders are dispatched within 24 hours. Delivery time will vary based on your location. Most packages get delivered within 2-4 days.

How do I track the exact delivery status?
Once your order is shipped, you will get a mail informing you of the courier company bringing your package and the AWB no. The package can be tracked on the courier company's web site.

During what hours of the day can I expect delivery?
Deliveries are made during office hours 9am to 6pm.

Will I be informed of the exact time of delivery?
The couriers deliver during office hours and for more specific details you can contact the courier company directly.

What happens if I am not at my delivery address at the time of delivery?
The courier will leave you a delivery card for you to contact them in order to re-arrange delivery.

Do I have to sign for the parcel personally, or can someone else sign for it?
People in your household can sign for the parcel but they will be asked for some proof of identification.

What is Octroi and who pays for it?
Octroi is a tax collected by the Government for goods entering in the metros city limits. An Octroi charge has to be borne by the buyer. Such a charge will be collected on delivery by the courier person. Please note not all cities have such a charge.

What is the Shipping Charge?
Most of products have Free Shipping. Products having Free Shipping are identified as such with the Free Shipping image

in the product description. Free shipping is not applicable for deliveries outside of India.
For the items that have a shipping charge, it varies with the weight and type of product.
The shipping charge of a product if any is displayed during the check out process.

Do you deliver worldwide?
Yes we do deliver most items world wide. Items not shipped outside of India include the following: Cell Phones, Notebooks, PDA, and some other high value items. Additional shipping charges do apply for deliveries outside of India.

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WARRANTY AND SERVICE

What if an item received is defective?
Kindly give us a call and speak to our customer care representative and obtain an RMA number.
Return the defective item to us within 2 days of receipt and we will gladly replace it.
Please put the RMA number on your package.
Only packages having an RMA number are accepted.

Can I return the product if I am not happy with it?
Kindly give us a call if you are not satisfied with a product.
If the product is listed in the list of items covered under our 15 days money back guarantee we will take it back and refund your money.
Kindly give us a call and speak to our customer care representative and obtain an RMA number.
Please put the RMA number on your package.
Only packages having an RMA number are accepted.

What kind of warranty do you offer?
All products are covered by the manufacturer's 12-month warranty unless otherwise stated.

Where can I take my product to get warranty repairs or service done?
Most of our products are covered by the manufacturers warranty and can be serviced at their respective manufacturer's service center. Details on the manufacturer's service center can be found here.

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PAYMENT

What payment options do you offer?
All payment options offered are listed at the following link.

I have placed an order. How do I change the payment method?
Kindly send us an e-mail and we will do the needful

I am facing a problem with your payment gateway, what do I do?
Kindly try again later or choose a different payment option.

Can I pay using Net Banking from any bank?
We provide a Net Banking gateway for the following Banks:

ICICI Bank
HDFC Bank
Yes Bank
Axis Bank
Citibank
IDBI Bank
Centurion Bank of Punjab
Bank of India

Further you can do a direct transfer into our account from ANY BANK that offers on-line banking facility for Funds Transfer

You may transfer funds into either our account at ICICI Bank or at HDFC Bank. Details of our Bank Accounts are listed below:

Our Account Information at ICICI Bank -

Account Name - DSF Technology Consultants Pvt. Ltd.
Branch - Connaught Place
City - New Delhi
Account No - 000705016496
MICR Code (If Required) - 110229002

Our Account Information at HDFC Bank -
Account Name - DSF Technology Consultants Pvt. Ltd.
Branch - Anand Lok
Account No - 04822000000156
MICR Code (If Required) - 110240074

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How do I get a refund on an order that got cancelled?
If you paid by credit card we will put a credit back on to your account.
If you paid by cheque / COD or Net Banking we will issue you a cheque.

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How do I redeem a gadgets.in Gift Coupon?
During the check out process you will be asked to enter the coupon code. After you do that the total amount due will reduce by the coupon amount.

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I have already sent the Payment for my Order? Have you received it?
As soon as we receive your payment, a mail will be sent to you acknowledging receipt of your payment.

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I tried to pay for the same order twice. Will I get charged twice?
No you will only get charged once. If by any chance it did get charged twice, it will be refunded.

Can I place an Order on the Phone using my Credit Card?
Yes you may place an order on the phone during office hours and charge the same securely using your Visa or Master Card. This will be done through a secure mobile gateway. To pay for an order you will need to send an SMS - PAY GADGETS XXXX CC to 5667766 or 09871976677 where XXXX is the amount being paid. You will then receive an IVR call during which you will be asked to enter your credit card details. The information would then be validated and a confirmation SMS will be sent to you.

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