I lost my "Sony Handycam" charger a few months ago and was trying to procure it from the Sony Authorized Centers in Bangalore. None of them had it in stock and were quoting varied prices between Rs 2500 and 3500 - that too without the item in stock.

I did a lot of online shopping right from 1999. I have never experienced such a fast turnaround and courteous customer service. When i called the customer care executive yesterday to confirm my order and expedite my shipping, she was prompt and assur